Categories for Case Studies

The Business Challenge

25 Νοεμβρίου, 2019 12:55 πμ Published by

The initial business need of the Customer was the installment of a Telecommunication solution for Emergency Telephony sub-system; so, Exelysis... View Article

The Company

25 Νοεμβρίου, 2019 12:51 πμ Published by

The Customer is an international holding Group based in Greece with long-term investments in key fields, including construction, environment and... View Article

The Benefits

25 Νοεμβρίου, 2019 12:49 πμ Published by

The centralized control that Exelysis offered, boosted effectiveness of customer servicing and minimized costs greatly, especially in peak traffic management... View Article

The Solution

25 Νοεμβρίου, 2019 12:49 πμ Published by

Since most of the ordering was performed over the phone, Exelysis Contact Center offered the ideal solution to the problem... View Article

The Business Challenge

25 Νοεμβρίου, 2019 12:48 πμ Published by

As the business grew and stores opened all around Greece, the Customer faced the challenge of improved operation control nationwide.... View Article

The Company

25 Νοεμβρίου, 2019 12:48 πμ Published by

The Customer is a large snack meal and coffee delivery company in Athens, Greece. It started as a small sandwich... View Article

The Benefits

6 Σεπτεμβρίου, 2019 12:35 μμ Published by

The implemented Exelysis solution allowed the Customer to evolve, to decrease its operational expenses and to improve its overall return... View Article

The Solution

6 Σεπτεμβρίου, 2019 12:33 μμ Published by

Exelysis implemented for the Customer, a Private Cloud infrastructure in the largest data center in Athens, Greece. In this new... View Article

The Company

6 Σεπτεμβρίου, 2019 11:48 πμ Published by

The Customer was founded in 2008 and is one of the fastest emerging Call Center companies, having recorded double-digit growth... View Article